Peter Bull | Performance Management
Karen Holtzblatt | Contextual Design
Bart Fanelli | The Language of Business
Howard Tiersky | Emotions to Outcomes
Kim Flaherty | CX & UX Merge
Tim Girvin | Master of Brand Magic
Jakob Nielsen | The Future of UX is People
Maxie Schmidt | CX Measurement & Value Exchange
Trent Rossini | Journey Economics
Jared Spool | The Cost of Guessing
Katrina Alcorn | Maxed Out Innovation
Robert Fabricant | Design's Shifting Landscape
Alfonso de la Nuez | Research for Business Impact
Maria Giudice | Creative Executive Leadership
Tom Greever | Articulating Design Value
Doug Powell | Design Transformation
Himanshu Bharadwaj | Joyfulness & Storytelling
Graham Hill | Journey Maps & Orchestration